Refund Policy

1. 7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee for all new subscriptions. If you're not satisfied with our service, you can request a full refund within 7 days of your initial purchase.

2. Eligibility for Refunds

You are eligible for a refund if:

• You request within 7 days of initial subscription
• You have used less than 20% of your monthly generation quota
• You haven't violated our Terms of Service
• This is your first refund request

3. Non-Refundable Situations

Refunds will not be granted if:

• More than 7 days have passed since purchase
• You have used more than 50% of your quota
• Your account has been terminated for policy violations
• You have previously received a refund

4. How to Request a Refund

To request a refund, please email us at: support@conpera.ai

Include the following information:

• Your account email
• Reason for refund
• Date of purchase

5. Processing Time

Refund requests are processed within 5-10 business days. Once approved, the refund will be issued to your original payment method.

6. Cancellation

You can cancel your subscription at any time from your account settings. Cancellations take effect at the end of your current billing period.

7. Contact

For any questions about refunds, please contact: support@conpera.ai